Team in Telegram

Your team answers Instagram from Telegram

prtner brings each Instagram Direct message to your team’s Telegram group as one card: which account, what was asked, and a draft in your brand’s voice. Send it, edit it or close it there; the log keeps who pressed.

bistro.demo · team4 members · paired with @bistro.demo
Telegram · demo

✓ @mark.r · sent by Dana · 10:04

Direct · @bistro.demo

@sofia.l

Do you deliver on Sundays?
Hi Sofia! Yes, on Sundays we deliver from 10:00 to 18:00.

decision: reply · facts: from your notes

✅ Send✏️ EditDon’t reply

✓ @sofia.l · sent by Anna · 10:12

One card per message

The card starts with the account the message came to, so nobody answers for the wrong brand. Once decided, it folds into one line. Comments gather into one card per post, with a link to their drafts in the workspace. Direct and comments can go to separate groups or topics.

Send, Edit, or your own words

Each card with a draft has ✅ Send · ✏️ Edit · Don’t reply. To write your own text, press Edit in the group; in a private chat with the bot, reply to the card. It goes to Instagram after a short window with an Undo button. Today the bot speaks Russian; its buttons are translated on this page.

Rules show up there too

The card says when a keyword reply went out. Before a timed draft goes, a warning with a Stop button arrives. Story mentions and new posts come as notices with a preview.

Pair a group in four steps

  1. Press Pair group in the prtner workspace.
  2. Write to the prtner bot.
  3. Confirm your profile in the workspace.
  4. Add the bot to the group and send the command.

Who can press what

Per Instagram account, the owner decides who may send, reject, see incoming messages and manage workflows. prtner knows each person by their messages in the group, so the log shows a name. A client added as a customer representative sees their account’s cards and does not send. More in prtner for agencies.

Saved before anything else

Each message is saved before any AI or Telegram work starts; if drafting is slow, the card still arrives. Apply for the beta and we pair your group with you.

FAQ

Questions

Is the bot in English?

Not yet. The bot’s buttons and messages are in Russian today. The workspace is in English and Russian, and drafts follow the customer’s language.

Do we need a Telegram group?

No. Without a paired group, every message and draft stays in the prtner workspace.

Can several people answer?

Yes. The owner gives each person rights per Instagram account, and the log records who pressed.

Are drafts on for every account?

We switch drafts on with you during setup, for the accounts you choose.

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