Answer every Instagram message in your brand's voice.
prtner reads Direct messages, comments and mentions, writes the reply with your facts, and your team approves it in one tap in Telegram. Routine questions can go out on their own. Built for agencies and brands.
Interactive demo · fictional conversations · no messages are sent.
Table for six on Friday?@sofia.lane → @olive.bistro
DRAFT · YOUR VOICE
Hi Sofia! Yes — Friday for six works. 19:00 or 20:30? 🌿
facts ✓ · tone ✓ · not a complaint
✓ Sent to @sofia.lane · approved by Anna
4
kinds of Instagram inbound: Direct, comments, mentions and story replies
1tap
to approve a draft, ask for another, or answer in your own words
24/7
on duty — out of hours it answers honestly and drafts wait for the morning
$29
per Instagram account a month · Free for one account
@sofia.laneInstagram · Direct
0.0 s
Table for six on Friday?
DRAFT · YOUR VOICE
Yes — Friday for six works! 19:00 or 20:30?
Message from @sofia.laneInstagram · Direct · 0.0 s
PROGRESS
Message receivedsaved before anything runs
Understood the questionreply_language en · asks_availability
Draft in the brand's voicefacts ✓ stop-words ✓ not a complaint ✓
Approved by @annain Telegram or the workspace
Sent to Instagramlogged with who pressed and when
✓
Repliedapproved in one tap · logged
Your approvalTelegram or workspace · prtner
Table for six on Friday?@sofia.lane · Instagram
prtner is reading…
DRAFTYes — Friday for six works! 19:00 or 20:30?
✅ Approve🔄 Another✍️ Own
sending to Instagram…
Yes — Friday for six works! 19:00 or 20:30?sent · 10:12 ✓✓
What it does
Five things it does. Try each one.
Every card below is live — tap, pick, slide.
Yes! See you on Saturday 🌿
never says: cheapasap
Your brand's voice
Tone, forbidden words and facts — set once per brand.
“My order came cold.”👤 Manager
Complaints go to people
No draft for a complaint — it goes straight to your manager.
Replies at night23:40
We're closed now — the team answers at 9:00. 🌙
00092123
Replies at night
Out of hours, a short honest answer; drafts wait for the morning.
Thank you! See you on Saturday.
Speaks their language
It answers in the language the customer wrote in.
Aug · 327 replies
A report every month
Replies handled per brand — tap a month. Demo data.
Every inbound
Four doors in. One queue out.
tesla.motorsDirect
Try the interactive demo.
Interactive demo with fictional examples. Nothing is connected or sent. Try a sample account name and a buyer’s question.
WHAT WE UNDERSTAND · LIVE
Start typing a buyer's question…
How your team works
Your team answers from Telegram.
One group, paired with your Instagram. A topic for every stream — and three buttons on every draft.
Pair a group in a minuteAdd the bot to your team's group and send the code from your workspace.
A topic for each streamDirect, comments and complaints land in their own topics — nobody scrolls one long chat.
Every draft is a card with buttons✅ Approve sends it · 🔄 Another version rewrites it with the same facts · ✍️ Own reply goes out as you wrote it.
The report comes to the same groupEvery month: replies handled, response time, who approved what.
‹tesla.motors · team4 members · paired with @tesla.motorsT
📎Message🎙
No Telegram? The same three buttons live in the prtner workspace — and routine questions you trust can go out on their own.
Most messages are the same ten questions. Let those answer themselves.
You set the pace
Autopilot for the routine. People for what matters.
Choose per scenario: approve every draft, or let routine answers — opening hours, prices, delivery areas — go out on their own. Complaints always reach a person. Every step is written down.
prtner · worker0 events
Every step is written down — who, what, when.
Pricing
Two plans. No surprises.
Start free on one account. Pay per account when the team relies on it.
An AI assistant for Instagram customer messages. It reads every Direct message, comment and mention, drafts the reply in your brand's voice with your own facts, and sends it once your team approves in one tap — or on its own for routine questions.
Does someone have to approve every reply?
No. You choose per scenario: approve each draft, or let routine answers go out on their own once you trust them. Complaints always go to a person.
Will it sound like a bot?
You set the tone, the words it never uses and the facts it can quote — and you see every draft before it goes out.
Which languages?
The customer's own — the reply follows the language of the message.
How is Instagram connected?
We connect your business account with you through Meta's official login. You never share a password.
What happens after the pilot?
Stay on Free, move to Pro at $29 per account, or stop.
